Mission Statement

Our primary goal at The Crawford Insurance Agency (CIA) is to apply our knowledge, training, and experience to serve the citizens of Ohio.  We deliver comprehensive and personalized risk management solutions to your insurance needs. These principles outline our commitment to our customers and the insurance companies we represent.

RESPECT
For our customers’ opinions and concerns.

INTEGRITY
By offering the highest quality products and services.

RESPONSIBILITY
Commitment to provide products through reputable, financially sound insurance companies.

INDIVIDUALITY
The CIA offers personalized programs to meet your changing insurance needs.

ASSET PROTECTION
Our customers enjoy the benefits of a comprehensive plan to preserve, protect and defend your assets from the dangers inherent in our legal system.

CHOICE
We furnish common sense solutions to maximize your coverage and minimize your costs.

COMMITMENT TO SERVICE
By employing state-of-the-art techniques and technology to deliver honest value 24 hours a day / 7 days a week / 365 days a year. Our reputation for service excellence is the foundation of our success.

SECURITY
Commitment to develop trusting relationships and to ensure your privacy. Our first priority is the confidentiality of your records. The CIA office building maintains an advanced security system to protect the privacy of your personal records.

COMMUNICATION
Myths and misinformation can create costly gaps in coverage.  We pledge to maintain a level of communication that assures your expectations are realistic and achievable.

ENJOYMENT
Commitment to provide a competent and courteous staff to assist you and your family in a professional and secure office environment.

SATISFACTION
Peace of mind with the total insurance experience.

Dwight E. Crawford
President

October 8th, 2016 by Crawford Insurance